CFPB Training for Counselors, September 15, 2014

Dear Colleagues:

You are invited to attend a training held by the Consumer Financial Protection Bureau (CFPB) on the new mortgage servicing rules.  The training is scheduled for:

DATE: September 15, 2014 (Monday)

TIME: 1:00 – 5:00 PM (Registration begins at 12:30 PM)

LOCATION: Georgia State Bar (3rd floor conference room), 104 Marietta St NW (Suite 100) Atlanta, GA 30303

Please RSVP (with full name, email, and organization/affiliation) to David Pope via email at david.pope@cfpb.gov

This in-person training for housing counselors and attorneys will explore the new mortgage servicing rules that became effective 01/10/2014.  The rules will affect the rights of your clients and how mortgage servicers are supervised for compliance.  Specific topics of discussion will include borrowers’ loss mitigation rights, foreclosure prohibitions, requests for information and notices of error and the CFPB online complaint system and supervision processes.  Counselors and attorneys will also have the opportunity to share their experiences with Cathy Mansfield and Gerry Sachs from the CFPB.

Please use these resources to better understand the new mortgage servicing rules.

  • Guide for Housing Counselors: This guideis designed to be a quick reference for housing counselors and attorneys.
  • Mortgage Tips: The CFPB is providing a number of different tips on new rights under the new rules for homebuyersand homeowners at every stage of the mortgage process— from taking out a loan to paying it back. The tips also include recommendations for troubled borrowers facing foreclosure.
  • Answers to Consumer Questions: The Bureau has published mortgage-related questionsto AskCFPB, an interactive online tool designed to answer consumers’ most frequently asked questions in plain language.
  • Consumer Tools: The Bureau’s website offers a toolto help consumers find local housing counseling agencies to answer their questions or address their concerns. Consumers that have an issue with consumer financial products or services, such as a mortgage, can also submit a complaint.
  • Factsheets on the Rules: The CFPB has published factsheetwith an overview of all of the new consumer protections in the Bureau’s mortgage rules. The CFPB has also published a summary of the new procedures to facilitate borrowers’ access to foreclosure avoidance options.

These materials can be found at http://www.consumerfinance.gov/mortgage. The Bureau will continue to develop and produce materials to educate consumers about the new mortgage protections.

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